Current Status of Kingston upon Thames: Tier Four (20.12.20)
UPDATE 1st January, 2021:
With London boroughs, and other parts of the UK, currently in Tier 4, we regret that our January Sunday Carvery will not be able to go ahead. We hope that we will be able to continue as planned with our Fenruary Carvery, although this will be subject to London retruning to Tier 1 or 2 by that time. Updates will be posted here. Deposits paid for the January carvery can be transferred to future carvery dates, or refunded via bank transfer.
The Sunday Carvery During Covid-19
With the threat of the virus still present, we have had to make some changes to the way in which we run our carvery, which will help to ensure both the safety of our guests and our staff. This will include some changes to our usual service, available timings, a restriction on numbers, and allocation to indoor and outdoor seating in accordance with Tier Two regulations. Please see below, the changes you should be aware of with regards to our Sunday Carvery during the pandemic, as well as the necessary measures taken generally to ensure that Glenmore House remains a safe environment for all. Due to the constantly changing nature of this guidance, we will be continuously reviewing our procedures and restaurant capacity and hope that, in due course, some of these measures may be eased in line with any updated hospitality guidelines.
Changes to the Carvery:
All bookings will be restricted to parties of up to 6 people or under.
Under Tier Two restrictions, bookings for more than one household or 'bubble' are regrettably not permitted to be seated together in an indoor setting. However, tables of up to 6 people with mixed households are able to dine in our newly erected, outdoor dining area. Our marquee is complete with a number of outdoor heaters, atmospheric lighting, and fluffy blankets and hot water bottles should you wish to borrow them! As we head into winter, we do advise all guests dining in the marquee to wear warm clothing.
Bookings for a single household or bubble, for up to 6 people, can be taken for indoor dining.
The total number of bookings taken has been reduced to ensure we are able to set tables at a safe social distance. This will mean a significantly reduced availability at our Carvery for the foreseeable future.
Allocated time slots will be provided for you to choose from, which will include a set arrival time for a drink in the bar (if requested), and a set dining time. This will enable us to control the amount of guests present in one space at any one time.
As of 28th September, all pubs and restaurants have been advised that only table service is permitted for drinks orders. You are therefore encouraged to order drinks using our Table Service drinks App, although members of staff will also be circulating the bar area and dining areas to take drinks orders from your table. Drinks can either be added to your bill or paid for at the table upon receipt of your order. Card and contactless payments are preferred.
Social distancing restrictions have a huge impact on the size of the chef brigade permitted in the kitchen at any one time. We want you to have the best culinary experience we can possibly provide for you, and for this reason we have decided to continue serving our usual exceptional red tractor carvery meats, but with your selection from a set menu served to the table instead of from a carvery station. Similarly, plated desserts will be served, with the starter course served as usual. All roast meats will still be freshly carved for your main course, although this will, for the time being, be prepared in the kitchen rather than the dining room.
Bills will now be brought directly to your dining table. We must advise that we can no longer take payments over the bar. All payments can now be accepted at the dining table.
Card payments will be the preferred method of payment. We have updated our terminals to accept contactless payments.
New Safety Measures:
We would like to assure you that all government guidelines and best practices are being implemented and necessary risk assessments have been certified to validate our procedures. Full training for every member of staff, as well as a Covid-Saftey exam, has been undertaken prior to reopening and the following have been implemented:
Hand sanitisers have been made available in all public areas of the building and outside of dining rooms
Guests and staff will be required to have their temperature checked before entering the building. Anyone exhibiting signs of Covid-19 will not be allowed onto the premises.
Each guest is now required to complete a track and trace "check in", either using a smartphone to scan the NHS Track & Trace QR code or the Glenmore House QR code. Alternatively guests can manually fill in a track and trace form.
Accelerated cleaning measures are being carried out, including the use of a fogging machine and 360 Misting machine, both of which expel a sanitising mist on all fixtures and furnishings in the surrounding area.
The Carvery at Glenmore House
WITHOUT a doubt one of Surbiton's best kept secrets is the Glenmore House Sunday Carvery. Held on the first Sunday of every month, the Carvery has built up an enviable reputation with a regular following. With up to 176 places available monthly it is not unusual for the Carvery to be fully sold out one month in advance - so book quickly!
After enjoying a complimentary amuse bouche (pre-starter) and then feasting on the choice of five starters (usually two hot and three cold are available), you can then tuck into our freshly roasted meat straight from the carvery which always includes Roast Sirloin of Scottish or English Beef, and then perhaps Roast Welsh or English Lamb, Roast Pork with popcorn crackling, or maybe a Coulibiac of Scottish Salmon or Red Mullet over a Niçoise salad, or even Suffolk Turkey or Roast Chicken, together with a panache of market fresh vegetables, and a cauliflower and broccoli gratin, with chateau potatoes, as well as possibly the largest Yorkshire puddings you will have seen… all the ingredients for the perfect carvery!
After enjoying our main courses, if you still have room, the dessert table literally groans with a choice of at least eight different mouthwatering desserts, or a large selection of English and Continental Cheese, with a coffee and Glenmore House chocolate to finish.
Carvery price is £22 for adults and £11 for children (a 10% service charge is added to parties of 7 or more).
A warm, friendly and efficient service is our forte, coupled with the abilities of a passionate brigade of Chefs producing amazing food using fresh, and where possible, locally sourced ingredients combine to make this a carvery unrivalled locally at such a remarkable price.
Places must be booked in advance, with tables from 2 to 20 available.
Bookings can be made on 0208 399 1415 (£5 deposit is taken per adult at time of booking).
Carvery price is £22 for adults and £11 for children under 12 (a £2 per person service charge is added to parties of 7 or more).
Private room bookings for the Carvery in either our Tudor Rooms or Crescent Room are available for a price of £26 per adult and £14 per child under 12 (inclusive of service charge).
Tudor Rooms: Min 50-Max 70
The Crescent Room: Min 20-Max 30
Dates for 2021
3rd January (Cancelled due to Covid-19 tier restrictions)
7th February (TBC)